Refund policy

Returns & Refunds Policy

MAFS Skincare – Purchase Policy

Due to the personal-care nature of our products and hygiene considerations, returns and exchanges are not ordinarily accepted once an order has been processed or delivered.

Requests arising from a change in preference, incorrect product selection, or dissatisfaction with personal cosmetic results are not eligible for a return or refund.

In exceptional circumstances involving verified delivery damage, manufacturing defects, or incorrect items supplied, an appropriate resolution may be considered after review.

Order cancellation requests, where applicable, are subject to the order's processing and dispatch status.

All orders placed through MAFS are subject to our final sale policy. Customers are advised to review their product selection and order details carefully before completing a purchase.

All transactions remain subject to applicable consumer protection laws and statutory customer rights.

MAFS Skincare reserves the right to review individual cases in accordance with this policy.